Multiple Payers - BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA), PREMERA BLUECROSS (WASHINGTON), PREMERA, BCAKC, PREMERA FEDERAL EMPLOYEE PROGRAM (FEP), PREMERA DENTAL, OTHER BLUE PLANS-PREMERA BLUE CROSS, PREMERABLUECROSS, PREMERA BLUE CROSS, BCWAC - ...

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Apr 09, 2026 - 01:38 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 08, 2026 - 23:02 EDT
This incident affected: PREMERA.