EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Oct 03, 2026 - 02:27 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Posted Oct 02, 2026 - 19:56 EDT