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Multiple Payers - MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK), MOLINA HEALTHCARE MISSISSIPPI, PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 3/11/2026, 5:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Mar 11, 2026 - 08:02 EDT
This incident affected: PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE and MOLINA HEALTHCARE MISSISSIPPI.