CAPITAL HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
As of 4/29/2026, 11:30:00 AM we are seeing successful transactions. We are considering this issue resolved.
We are researching internally
Availity continues to monitor for resolution.
Posted Apr 29, 2026 - 14:02 EDT
This incident affected: CAPITAL HEALTH PLAN.