OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with E1:0/AAA*42 errors.
Customers are receiving E1:0/AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Mar 28, 2026 - 10:00 EDT
This incident affects: OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK).