Multiple Payers - HUMANA, HUMANA HMO, HUMANA, Humana Dental Non Claims, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, CompBenefits - Multiple Transactions - Claims, Eligibility & Benefit transactions will be unavailable from Fri, 11/7/2025, at 2:00a...

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry, Facility Claims, Professional Claims and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Nov 06, 2025 - 18:00 EST
This incident affected: HUMANA LONG TERM CARE, HUMANA, CompBenefits, HUMANA HMO, and HUMANA BEHAVIORAL HEALTH.