PRIORITY PARTNERS - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving AV01 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jul 28, 2026 - 16:22 EDT
This incident affected: PRIORITY PARTNERS.