Multiple Payers - EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, PARKLAND COMMUNITY HEALTH PLAN, EL PASO FIRST HEALTH PLANS - CHIP, EL PASO FIRST HEALTH PLANS - STAR, EL PASO FIRST HEALTH PLANS - HCO, HIPNY, GHI - GROUP HEALTH INC - 270 - Elig...

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with VT02 errors.
Customers are receiving VT02 errors.
Next Steps and ETA for resolution:
We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 24, 2026 - 10:18 EDT
This incident affects: EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, PARKLAND COMMUNITY HEALTH PLAN, EL PASO FIRST HEALTH PLANS - CHIP, EL PASO FIRST HEALTH PLANS - STAR, EL PASO FIRST HEALTH PLANS - HCO, HIPNY, and GHI - GROUP HEALTH INC.