This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
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Multiple Payers - HUMANA, HUMANA HMO, HUMANA HMO, HUMANA, CompBenefits, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, HUMANA LONG TERM CARE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions...
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Nov 07, 2025 - 02:57 EST
This incident affected: HUMANA LONG TERM CARE, HUMANA, CompBenefits, and HUMANA HMO.