Multiple Payers - CENPATICO BEHAVIORAL HEALTH, CENTENE CORPORATION, WELLCARE HEALTH PLANS, WELLCARE BY HEALTH NET, WELLCARE BY BUCKEYE HEALTH PLAN, Fidelis Care New Jersey, WELLCARE BY ABSOLUTE TOTAL CARE, WELLCARE BY OHANA HEALTH PLAN, WELLCARE BY SUP...

Incident Report for Payer Notifications

Resolved

We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.
Posted Sep 24, 2026 - 10:19 EDT
This incident affected: CENPATICO BEHAVIORAL HEALTH, CENTENE CORPORATION, WELLCARE BY HEALTH NET, WELLCARE BY BUCKEYE HEALTH PLAN, Fidelis Care New Jersey, WELLCARE BY ABSOLUTE TOTAL CARE, WELLCARE BY OHANA HEALTH PLAN, WELLCARE BY SUPERIOR HEALTH PLAN, WELLCARE TRILLIUM ADVANTAGE, WELLCARE DELAWARE, WELLCARE NEBRASKA, WELLCARE NEW JERSEY, WELLCARE NEW YORK, WELLCARE OKLAHOMA, AMBETTER HEALTH, WELLCARE BY DELAWARE FIRST HEALTH, WELLCARE PRIME BY ABSOLUTE TOTAL CARE, WELLCARE NC, AMBETTER FROM FIDELIS CARE, WELLCARE IOWA, WELLCARE OF NORTH CAROLINA, WELLCARE NORTH CAROLINA BY CELTIC HEALTH PLAN, WELLCARE BY ALLWELL, WELLCARE KENTUCKY, Absolute Total Care Behavioral Health Medicaid, Sunflower Health Plan Behavioral Health Medicaid, MHS Health Wisconsin Behavioral Health Medicaid, TRILLIUM HEALTH RESOURCES, PEACH STATE HEALTH PLAN BEHAVIORAL HEALTH MEDICAID, Managed Health Services - IN Behavioral Health Medicaid, Magnolia Health Behavioral Health Medicaid, NH Healthy Families Behavioral Health Medicaid, Superior HealthPlan Behavioral Health Medicaid/CHIP, Home State Health Plan Behavioral Health Medicaid, ABSOLUTE TOTAL CARE, BUCKEYE COMMUNITY HEALTH PLAN, CENTENE, COORDINATED CARE, HOME STATE HEALTH PLAN, LOUISIANA HEALTHCARE CONNECTIONS, MAGNOLIA HEALTH PLAN, MANAGED HEALTH SERVICES - IN, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN, SUNSHINE HEALTH, SUPERIOR HEALTHPLAN, WELLCARE HEALTH PLANS, Buckeye Health Plan Behavioral Health Medicaid, YOUTHCARE HEALTHCHOICE ILLINOIS, MeridianComplete, WELLCARE BY MERIDIAN ILLINOIS, WELLCARE BY MERIDIAN MICHIGAN, ARIZONA COMPLETE HEALTH, CAROLINA COMPLETE HEALTH, Delaware First Health, HEALTH NET, IOWA TOTAL CARE, MHPIL, MERIDIAN HEALTH PLAN MICHIGAN COMPLETE, NEBRASKA TOTAL CARE, NH HEALTHY FAMILIES, 'OHANA HEALTH PLAN, PENNSYLVANIA HEALTH AND WELLNESS, WellCare by Fidelis, WELLCARE, and Wellcare.