This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Multiple Payers - DEAN HEALTH PLANS, MEDICAHEALTHPLANS, MEDICA IFB, MEDICA GOVERNMENT PROGRAMS, MEDICA (UNITEDHEALTHCARE), Prevea360 - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Outpatient Auth, Health Care Ser...
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Outpatient Auth, Health Care Services Inquiry and HCSR Inpatient Auth transactions failing with Timeout/Invalid Response/No Response Received errors. Customers are receiving AV01/AV07/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.