WELLMARK BCBS (IOWA, SOUTH DAKOTA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Apr 07, 2026 - 13:28 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response Received errors.
Customers are receiving VT06_013/VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 07, 2026 - 10:19 EDT