EMPOWER ARKANSAS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Update

We are seeing Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving No 277 Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jul 04, 2026 - 04:37 EDT

Identified

We are seeing Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving No 277 Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jul 04, 2026 - 04:36 EDT
This incident affects: EMPOWER ARKANSAS.