Multiple Payers - MOLINA OHIO MEDICAID MCE, ODM DUALS PAYER ID (MEDICAL & BH CLAIMS), MOLINA COMPLETE CARE ARIZONA, MOLINA HEALTHCARE TEXAS, MOLINA HEALTHCARE CALIFORNIA, MOLINA HEALTHCARE WASHINGTON, MOLINA ILLINOIS - 270 - Eligibility and Benefits In...

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Apr 06, 2026 - 00:00 EDT

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 05, 2026 - 04:48 EDT

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 05, 2026 - 03:20 EDT

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 05, 2026 - 03:10 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 05, 2026 - 02:55 EDT
This incident affected: MOLINA ILLINOIS.