Multiple Payers - 62308, ELDER - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors.
Customers are receiving Realtime Response errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Sep 12, 2025 - 13:52 EDT

Monitoring

We are seeing Eligibility and Benefits Inquiry transactions failing with Realtime Response errors.
Customers are receiving Realtime Response errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Sep 12, 2025 - 11:56 EDT