Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

CARESOURCE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.

Posted Nov 13, 2025 - 18:12 EST

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
This payer is undergoing maintenance until 11/14 7:00 AM ET.
Availity continues to monitor for resolution.

Posted Nov 13, 2025 - 18:09 EST