BCBSNM - Multiple Transactions - BCBSNM has reported technical difficulties affecting the intake of uploaded clinical documentation. BCBSNM is actively working to resolve the issue and apologizes for any disruption this may cause to your workflow. Plea...

Incident Report for Payer Notifications

Update

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Referral Submission, Auth Submission, HCSR Detailed Auth/Referral and HCSR Real Time Authorization transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Jul 17, 2026 - 12:29 EDT

Identified

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and Referral Submission transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Jul 17, 2026 - 11:37 EDT
This incident affects: BCBSNM.