Multiple Payers - KSRCS, KSRCN, KAISER FOUNDATION OF SOUTHERN CA, KSRA, Kaiser Permanente Of Georgia, KAISER FOUNDATION OF CO, KAISER FOUNDATION OF NW - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jan 31, 2026 - 05:54 EST

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Jan 30, 2026 - 18:54 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Jan 30, 2026 - 18:49 EST
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