HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Aug 29, 2025 - 22:54 EDT

Monitoring

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Aug 26, 2025 - 02:07 EDT