CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Posted Aug 22, 2026 - 18:39 EDT
This incident affects: SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN, ALLWELL, CENTENE, BUCKEYE COMMUNITY HEALTH PLAN, CALIFORNIA HEALTH AND WELLNESS, CELTICARE HEALTH PLAN, CENPATICO BEHAVIORAL HEALTH, ILLINICARE HEALTH PLAN, KENTUCKY SPIRIT HEALTH PLAN, SUNSHINE HEALTH, SUNSHINE STATE HEALTH PLAN, ABSOLUTE TOTAL CARE, COORDINATED CARE, HOME STATE HEALTH PLAN, LOUISIANA HEALTHCARE CONNECTIONS, MAGNOLIA HEALTH PLAN, MANAGED HEALTH SERVICES - IN, AMBETTER, GRANITE STATE HEALTH PLAN, HNNC, and BRIDGEWAY HEALTH SOLUTIONS.