REGENCE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 09, 2026 - 01:34 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We have opened ticket XXXX with our Trading Partner to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Mar 08, 2026 - 04:50 EDT
This incident affected: REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF OREGON, REGENCE BLUESHIELD, REGENCE BCBS OF UTAH, BRIDGESPAN HEALTH COMPANY, and ASURIS NORTHWEST HEALTH.