BCBSIL COMMUNITY HEALTH PLANS - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted May 26, 2026 - 11:08 EDT

Identified

We are seeing Claim Status Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 25, 2026 - 15:33 EDT