This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
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Multiple Payers - WELL SENSE, INLAND EMPIRE HEALTH, PRHTH, Independent Health, CALIFORNIA MEDICAID, MISSOURI MEDICAID, MARTINS POINT HEALTH CARE, MS, TRICARE FOR LIFE, SCANH, FIRSTCARE, 100005, UMWA HEALTH AND RETIREMENT FUNDS, BCBS of Kansas City, HEA...
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Oct 29, 2025 - 12:45 EDT
This incident affects: PRHTH, Central California Alliance for Hea, WELL SENSE, INLAND EMPIRE HEALTH, Independent Health, CALIFORNIA MEDICAID, MISSOURI MEDICAID, MARTINS POINT HEALTH CARE, MS, TRICARE FOR LIFE, SCANH, FIRSTCARE, 100005, UMWA HEALTH AND RETIREMENT FUNDS, BCBS of Kansas City, HEALTHFIRST INCORPORATED NEW YORK, TUFTS HEALTH PLAN, CHAMPVA/SPINA BIFIDA/CHN OF WOMEN VIETNAM VETS, COMMUNITY HEALTH PLAN OF WASHINGTON, HEALTH FIRST HEALTH PLAN, Shenandoah Life Insurance, HARVARD PILGRIM HEALTHCARE, BANKERS LIFE AND CASUALTY, NEHEN - Neighborhood Health Plans, Neighborhood Health Plan (RI), EDUCATORS MUTUAL (EMIA), Colonial Penn Life, NALC, Washington National, NEIGHBORHOOD HEALTH PLAN OF RHODE ISLAND (NHPRI), USAA LIFE INSURANCE COMPANY, MEDCOST BENEFIT SERVICES, Select Health Utah, BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS, SUTTER HEALTH PLUS, and WISCONSIN PHYSICIANS SERVICE INSURANCE CORPORATION.