COMMONWEALTH CARE ALLIANCE - 2 - Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Aug 30, 2025 - 18:49 EDT

Update

We are continuing to monitor for any further issues.
Posted Aug 25, 2025 - 14:37 EDT

Monitoring

We are seeing Claim Status Inquiry transactions failing with timeouts.
Customers are receiving AV01/VT05 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Aug 25, 2025 - 14:25 EDT