This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 7/12/2026, 6 am to 11 am ET.
During this time, call 800-523-0023 for urgent...
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Health Care Services Inquiry, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Jul 08, 2026 - 17:55 EDT
This scheduled maintenance affects: HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, and HUMANA LONG TERM CARE.