HIGHMARK SENIOR HEALTH COMPANY - Professional Claims - Professional Claims transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Professional Claims transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Dec 19, 2025 - 16:10 EST
This incident affects: HIGHMARK SENIOR HEALTH COMPANY.