AMBETTER HEALTH - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Identified

We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 04, 2026 - 11:16 EDT
This incident affects: AMBETTER HEALTH.