Subscribe to updates for Multiple Payers - 60054, AETNA - Multiple Transactions - Due to scheduled maintenance HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions will be unavailable Friday, April 24th from 11:00:00 PM EDT through 1:00:00 AM EDT Saturday, ... via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Payer Notifications creates or resolves an incident.