Multiple Payers - Wellcare, WELLCARE KENTUCKY, WELLCARE NEW YORK - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 06, 2026 - 19:17 EST

Identified

We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Mar 06, 2026 - 12:21 EST
This incident affected: Wellcare.