This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Get email notifications whenever Payer Notifications creates, updates or resolves an incident.
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Multiple Payers - HUMANA, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Auth/Referral transactions will be unavailable from Thurs, 11/20/2025, at 9:00pm ET to Fri, 11/21/2025, at 2:00am ET.
If you have an urgent Aut...
Scheduled for Nov 20, 2025, 21:00 EST - Nov 21, 2025, 02:00 EST
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Nov 20, 2025 - 09:18 EST
This scheduled maintenance affects: HUMANA LONG TERM CARE, HUMANA, and HUMANA BEHAVIORAL HEALTH.