CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Thursday, February 5th from 5:00:00 PM EST through 8:00:00 PM EST Thursday, February 5th.

Scheduled for Feb 5, 17:00 - 20:00 EST

Scheduled

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Feb 05, 2026 - 11:18 EST
This scheduled maintenance affects: HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA, and CARESOURCE OF GEORGIA.