CENTENE CORPORATION - HCSR Detailed Auth/Referral - HCSR Detailed Auth/Referral transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted May 06, 2026 - 06:49 EDT

Identified

We are seeing HCSR Detailed Auth/Referral transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 06, 2026 - 01:11 EDT
This incident affected: CENTENE CORPORATION.