FLORIDA BLUE - Multiple Transactions - HCSR Detailed Auth/Referral and Health Care Services Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
As of 7/12/2026, 11:25:00 PM we are seeing successful transactions. We are considering this issue resolved.
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jul 13, 2026 - 01:41 EDT
This incident affected: FLORIDA BLUE and OTHER BLUE PLANS.