Multiple Payers - HEALTHPLANS INC, NETWORK HEALTH HOSPITAL - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 24, 2026 - 19:18 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 24, 2026 - 18:52 EDT
This incident affects: HEALTHPLANS INC.