CLOVER HEALTH - 270/276 - Claim Status Inquiry and Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Aug 10, 2026 - 06:40 EDT

Update

We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT6_013/AV07 errors.
Customers are receiving VT6_013/AV07 errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Aug 10, 2026 - 06:36 EDT

Identified

We are seeing Claim Status Inquiry transactions failing with VT6_013 errors.
Customers are receiving VT6_013 errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Aug 10, 2026 - 04:58 EDT