SELHT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AV07 errors.
Customers are receiving VT05_035/AV07 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Aug 15, 2026 - 01:34 EDT
This incident affects: SELHT.