CENTENE - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Identified

We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors.
Posted Oct 14, 2026 - 16:10 EDT
This incident affects: CENPATICO BEHAVIORAL HEALTH, ABSOLUTE TOTAL CARE, AMBETTER, BRIDGEWAY HEALTH SOLUTIONS, BUCKEYE COMMUNITY HEALTH PLAN, CALIFORNIA HEALTH AND WELLNESS, CELTICARE HEALTH PLAN, CENTENE, COORDINATED CARE, GRANITE STATE HEALTH PLAN, HOME STATE HEALTH PLAN, ILLINICARE HEALTH PLAN, KENTUCKY SPIRIT HEALTH PLAN, LOUISIANA HEALTHCARE CONNECTIONS, MAGNOLIA HEALTH PLAN, MANAGED HEALTH SERVICES - IN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN, SUNSHINE HEALTH, SUNSHINE STATE HEALTH PLAN, SUPERIOR HEALTHPLAN, ALLWELL, and HNNC.