Multiple Payers - DENVER HEALTH MEDICAL PLAN, DENHP, CALOPTIMA, MERITAIN HEALTH, MEDICAID MICHIGAN, MEDICAID MICHIGAN, PACIFICSOURCE MEDICARE, PACIFICSOURCE COMMUNITY SOLUTIONS, COMPSYCH, Cook Children's Health Plan, MedStar Health Plan, MGDCA, MASHP, ...

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/AV07/timeout/No Response Received errors.
Customers are receiving AAA*42/AV07/VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Mar 25, 2026 - 08:46 EDT
This incident affects: HAPMC, HLTPM, MEDICAID MICHIGAN, DENVER HEALTH MEDICAL PLAN, DENHP, CALOPTIMA, MERITAIN HEALTH, PACIFICSOURCE MEDICARE, PACIFICSOURCE COMMUNITY SOLUTIONS, COMPSYCH, Cook Children's Health Plan, MedStar Health Plan, MGDCA, MASHP, SHARP HEALTH PLAN, BC NEW YORK NORTHEASTERN, Santa Clara Family Health Plan, TRIWEST - TRICARE (276), HEALTHSPRING, MedStar Family Choice, BC IDAHO, JOHNS HOPKINS ADVANTAGE MD, AmeriHealth Administrators, and AMERIHEALTH ADMINISTRATORS.