This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
WELLPOINT - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are experiencing intermittent failures.
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AV07/AAA*42 errors. Customers are receiving AV07/AAA*42 errors. Next Steps and ETA for resolution: As of 7/1/2026, 7:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Jul 01, 2026 - 20:31 EDT
This incident affected: ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV, ANTHEM - IN, ANTHEM - KY, ANTHEM - ME, ANTHEM - NH, EMPIRE BC - NY, ANTHEM - OH, ANTHEM - VA, EMPIRE BCBS - NY, AMERIGROUP, MANAGED CARE SERVICES MCS - CA, ANTHEM - CO, ANTHEM - CA, ANTHEM - CT, UNICARE, OTHER BLUE PLANS ANTHEM - CA, OTHER BLUE PLANS ANTHEM - CO, OTHER BLUE PLANS ANTHEM - CT, OTHER BLUE PLANS ANTHEM - IN, OTHER BLUE PLANS ANTHEM - KY, OTHER BLUE PLANS ANTHEM - ME, OTHER BLUE PLANS ANTHEM - MO, OTHER BLUE PLANS ANTHEM - NH, OTHER BLUE PLANS ANTHEM - NV, OTHER BLUE PLANS ANTHEM - OH, OTHER BLUE PLANS ANTHEM - VA, OTHER BLUE PLANS ANTHEM - WI, OTHER BLUE PLANS EMPIRE BC - NY, OTHER BLUE PLANS EMPIRE BCBS - NY, OTHER BLUE PLANS - BCBSGA, and DELL CHILDRENS HEALTH PLAN.