HUMANA - 278 - HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 07, 2026 - 05:25 EST

Identified

We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Mar 06, 2026 - 23:04 EST
This incident affected: HUMANA.