This page is designed to provide information on any known Availity
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Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
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successful.
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We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/Timeout errors. Customers are receiving AAA*42/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Dec 16, 2025 - 15:21 EST
Identified
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Dec 16, 2025 - 15:18 EST
This incident affected: PGBA, TRICARE WEST REGION, and TRICARE WEST.