Cigna Healthcare-Medicare Advantage - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Sep 08, 2026 - 14:38 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response Received errors.
Posted Sep 08, 2026 - 12:11 EDT