BCRIC - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/AAA*42 errors.
Customers are receiving VT05_035 and AAA*42 errors.
Next Steps and ETA for resolution:
As of 9/14/2025, 7:30:00 AM we are seeing successful transactions. We are considering this issue resolved.
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Sep 15, 2025 - 00:59 EDT

Monitoring

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/AAA*42 errors.
Customers are receiving VT05_035 and AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Sep 14, 2025 - 05:36 EDT