Multiple Payers - MEDICA IFB, MEDICA GOVERNMENT PROGRAMS, MEDICAHEALTHPLANS, DEAN HEALTH PLANS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jan 26, 2026 - 02:38 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving VT06_036 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jan 22, 2026 - 19:14 EST