PPHPC - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted May 19, 2026 - 18:13 EDT

Identified

We are seeing Claim Status Inquiry transactions failing with VT06_013 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 19, 2026 - 02:05 EDT