Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 2/8/2026, 6 am to 11 am ET. If you have an urgent request during this time,...

Scheduled for Feb 8, 06:00 - 11:00 EST

Scheduled

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Jan 28, 2026 - 17:26 EST
This scheduled maintenance affects: HUMANA LONG TERM CARE, HUMANA, HUMANA HMO, and HUMANA BEHAVIORAL HEALTH.