Multiple Payers - BCDCC, CAREFIRST BLUECROSS BLUESHIELD - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry and Claim Status Inquiry B2...

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Nov 24, 2025 - 03:59 EST

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/timeout errors.
Customers are receiving AAA*42 and VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Nov 23, 2025 - 00:48 EST