This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Get email notifications whenever Payer Notifications creates, updates or resolves an incident.
Get text message notifications whenever Payer Notifications creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Multiple Payers - CHRISTUS HEALTH PLAN - NUECES COUNTY HOSPITAL DISTRICT (NCHD), CHRISTUS HEALTH PLAN HEALTH EXCHANGE, CHRISTUS HEALTH MEDICARE ADVANTAGE, CHRISTUS HEALTH PLAN - US FAMILY HEALTH PLAN (USFHP) - 270 - Eligibility and Benefits Inquiry tra...
We are seeing Eligibility and Benefits Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Jan 01, 2026 - 09:47 EST
This incident affects: CHRISTUS HEALTH PLAN - NUECES COUNTY HOSPITAL DISTRICT (NCHD), CHRISTUS HEALTH PLAN HEALTH EXCHANGE, CHRISTUS HEALTH MEDICARE ADVANTAGE, and CHRISTUS HEALTH PLAN - US FAMILY HEALTH PLAN (USFHP).