CENTENE - ALL - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Sep 25, 2026 - 03:41 EDT

Update

We are seeing all transactions failing with timeout/timeout errors.
Posted Sep 25, 2026 - 01:15 EDT

Identified

We are seeing all transactions failing with timeout/timeout errors.
Posted Sep 25, 2026 - 01:14 EDT
This incident affected: CENPATICO BEHAVIORAL HEALTH, ABSOLUTE TOTAL CARE, AMBETTER, BRIDGEWAY HEALTH SOLUTIONS, BUCKEYE COMMUNITY HEALTH PLAN, CALIFORNIA HEALTH AND WELLNESS, CELTICARE HEALTH PLAN, CENTENE, COORDINATED CARE, GRANITE STATE HEALTH PLAN, HOME STATE HEALTH PLAN, ILLINICARE HEALTH PLAN, KENTUCKY SPIRIT HEALTH PLAN, LOUISIANA HEALTHCARE CONNECTIONS, MAGNOLIA HEALTH PLAN, MANAGED HEALTH SERVICES - IN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN, SUNSHINE HEALTH, SUNSHINE STATE HEALTH PLAN, SUPERIOR HEALTHPLAN, ALLWELL, and HNNC.