SCANH - Multiple Transactions - HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Mar 30, 2026 - 09:57 EDT
This incident affects: SCANH.